Cookies Policy
Last modified: December 16, 2025
Introduction
Hangzhou Huacheng Network Technology Co., Ltd and its affiliates (“Imou”, “we”, “us” or “our”) respect your privacy. We hereby issue this Cookies Policy to help you understand how we make use of cookies and other similar technologies (“Cookies”) when you visit our main website https://open.imoulife.com/and its subdomains (“Website”).
1. What Are Cookies
A cookie is a text file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies allow web servers to keep track of the user’s browser activities, and connect individual web requests into a session.
A cookie may be either "persistent" cookie or "session" cookie. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie will expire at the end of the user session, when the web browser is closed.
2. Cookies that We Use
We use our cookies and third party cookies, including essential and non-essential cookies for a variety of reasons detailed below for purpose of operating Website’s normal features, personalizing your experience on our Website, making your future activities and experience on our Website more efficient, and improving the structure and content of our Website.
The details of the cookies we use on the Website are as follows:
| Name | Type of Cookies | Purpose | Storage Time | Recipient |
|---|---|---|---|---|
| sa_jssdk_2015_open_imoulife_com | Non-essential Cookies (Analytics Cookies) | Used to track client access behavior | 1 year | Sensors Analytics |
| sajssdk_2015_new_user_open_imoulife_com | Non-essential Cookies (Analytics Cookies) | Used to track client access behavior | 12 hours | Sensors Analytics |
| sensorsdata2015jssdkchannel | Non-essential Cookies (Analytics Cookies) | Used to track client access behavior | 400 days | Sensors Analytics |
| language | Essential Cookies | Used to obtain the user's login environment information | Session time | Imou |
| account | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
| acw_tc | Essential Cookies | Used for anti-crawling, access control and session verification | 30 minutes | Imou |
| appInfoExist | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
| CSRF-Token | Essential Cookies | Used to prevent CSRF attacks | 12 hours | Imou |
| Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou | |
| iotMenuExist | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
| isCookieAgree | Essential Cookies | Used to obtain the account information of the logged-in user | 1 month | Imou |
| LOGIN_INFO_online | Essential Cookies | Used to obtain the user's login environment information | 1 day | Imou |
| LOGIN_STATUS_online_lc_web | Essential Cookies | Used to obtain the user's login environment information | 1 day | Imou |
| LOGIN_LANGUAGE_online | Essential Cookies | Used to obtain the user's login environment information | 1 day | Imou |
| nickName | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
| oauthPermission | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
| phone | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
| region | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
| region | Essential Cookies | Used to obtain the account information of the logged-in user | 1 day | Imou |
| registerTime | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
| serverProvider | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
| sessionId | Essential Cookies | Used to obtain the credential information of the user's login session. | 12 hours | Imou |
| showPresent | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
| targetRegion | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
| userCertificationExist | Essential Cookies | Used to obtain the credential information of the user's login session | 12 hours | Imou |
| userIcon | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
| userId | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
| userType | Essential Cookies | Used to obtain the account information of the logged-in user | 12 hours | Imou |
1) Essential Cookies
These cookies are essential in order to operate our Website properly and securely. Without these cookies, our Website or some specific features cannot work.
2) Non-essential Cookies
These cookies, such as Analytics Cookies, are used to collect information about the way in which users visit our Website and use our services. These cookies help Imou to improve its Website and to make your browsing experience more friendly and pleasant.
3) Third Party Cookies
We may use third party cookies, including Sensors Analytics, for specific purposes, such as used to track client access behavior. Please be noted that the third party cookies are not under Imou’s control. For more information about third party cookies, you may follow the links to their respective privacy policies and cookies policies.
3. Managing Cookies
Most browsers allow you to refuse to accept cookies and to delete cookies on the website. In our practice, when your first visit our Website, you will see a cookie banner at the bottom of the homepage informing you about the purposes for cookies are being used. The essential cookies are necessary to operate the Website. You can accept, reject or manage your non-essential cookies preference by clicking the “Accept”, “Reject” or “Manage” button on the cookie banner at your choice. If you want to reset and reject the non-essential cookies after providing consent, you can direct to “Cookie Preferences” button at the bottom of our Website’s homepage.
4. Contact Information
If you have any questions regarding this Cookies Policy, please contact us at cloud_openteam_intl@imou.comat any time.