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Documentation

What to attach (no secrets)

When you write about an API or SDK problem, include:

• Method URL and result.code / result.msg
• Request id, system.time, system.nonce (not appSecret, not sign if you can avoid it)
• Data-center id, not a live URL or kitToken

Do not paste AppSecret, administrator tokens, or playable live addresses.

Email and console

Partnership or documentation questions: cloud_openteam_intl@imou.com (same address as Get started).

Account and commercial console: Imou Open Platform console.

This page does not state a reply deadline or a ticket SLA.